Q&A

What should we bring?

Bear Lake Lodge will provide: Linen (sheets, pillowcases, kitchen towels) for the amount of people that the property sleeps in beds, this may be different than the maximum occupancy for the property. Each property has a full kitchen with basic cookware, dishes and utensils. We also provide small hand soap & body soap and toilet paper for the bathrooms, and paper towels, dish soap and dishwasher detergent for the kitchen and garbage bags.

Items you might want to bring: Bath & hand towels and face cloths for everyone. Bedding for people over the amount the property sleeps. Body soap, shampoo and conditioner, hair dryer, beach towels, personal items, etc… and grocery items. Any specialty cookware pans or utensils. All properties have a washer & dryer, you will need to bring your own laundry detergent. Adequate paper products (toilet paper, paper towels, etc.) are supplied to meet the cabin’s capacity, should additional supplies be needed they must be purchased by the renter. Call if you need some bath towels and we will provide them for a minimal charge.

Will my cell phone work at the properties?

AT&T works well at our properties along with T-Mobile and Sprint. Verizon does not currently work well and in most cases not at all.

Are there any grocery stores in the area?

Yes, the Lakeview Market located at the KOA is about a half mile south of Harbor Village Resort. It is not a very big grocery store but they do have most of the basics. Call Lakeview Market for off season hours. Broulins is in Montpelier and is a major grocery store that is within 20-30 min of most of our rentals.

Can I bring my pet with me?

Pets are allowed at Bear Lake Beach Retreat only. No pets are not allowed in or around any portion of our properties. Per the contract that is signed at the time of the reservation, “Tenant agrees that this agreement and Tenant’s right to occupy the premises may be immediately terminated by Manager… no monies will be refunded under any circumstance… and Manager is authorized to charge Tenant’s credit card a minimum of $200.”

Can I smoke inside the property?

No, Smoking is not allowed in or around any portion of the properties. Per the contract that is signed at the time of the reservation, “ agrees that this agreement and Tenant’s right to occupy the premises may be immediately terminated by Manager… no monies will be refunded under any circumstance… and Manager is authorized to charge Tenant’s credit card a minimum of $200.”

What time is check-in and check-out?

  • CHECK-IN IS AT 4:00 PM.
  • CHECK-OUT IS AT 11:00 AM.
  • It is our mission to provide the cleanest properties possible. Please help our housekeeping staff stay on schedule by checking out on time and following the check out procedures.

What if I leave something at the property?

We will do our best to retrieve them. There is a minimum $25 charge for shipping and handling to mail lost items. Please make sure you get everything when you leave. We are not responsible for lost items.

Is there an additional cleaning charge?

Most of our larger properties do have a minimum cleaning fee.

Do I need 4 wheel drive to get to the property?

Some properties are located on gravel roads. In the summer all properties should be accessible by most vehicles, but we do caution guests against driving sports cars or other low sitting vehicles. During the winter months however most of the properties do require 4 wheel drive to get in and out of them.

What are the rules governing Bear Lake and the beaches?

Bear Lake and the exposed beaches around the lake are governed by state law. The laws and rules of etiquette are slightly different depending on whether you are in Utah or Idaho, but the State of Utah has published an excellent guide for both sides of the state line: Click here to view, download, and print the brochure.

 

If you still have any unanswered questions, please don’t hesitate to contact us.

 

 

 

 

 

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